Contact Us

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Contact Us - Online Inquiries

  • Online Enquiries

    Looking for brochures or information on travelling to Japan? We are happy to send you free information or answer your questions by email. Just fill out one of these forms. You can also download the Your Guide to Japan booklet  (PDF) or mini Time Out Japan Guide (2015 edition) here.

All items marked with an asterisk (*) need to be filled in.

Purpose of contact:

JNTO - Contact Us

  • Telephone Enquiries

    General enquiries: 020 7398 5678
    Media enquiries: 020 7398 5670
    Travel trade enquiries: 020 7398 5670

  • Visit Our Office

    You are welcome to visit our offices to collect maps and brochures and speak to our friendly staff about your Japan travel plans. We are open Monday to Friday, 9:30 am until 5:30 pm.

    Address: 5th Floor, 12 Nicholas Lane, London, EC4N 7BN.
    Location: Please click here for a map.

    JNTO London Office is closed on UK national & bank holidays and on the following Japanese national holidays:

    For Christmas 2013, we will be closed 25 December 2013 - 3 January 2014. 



    New Year Holidays 1, 2 & 3 January
    Good Friday
    18 April
    Easter Monday 
    21 April
    Early May Bank Holiday
    5 May
    Greenery Day
    6 May
    Spring Bank Holiday
    26 May   
    Ocean Day
    21 July
    Summer Bank Holiday
    25 August
    Respect for the Aged Day
    15 September
    Health & Sports Day  13 October
    Emperor's Birthday
    23 December
    Christmas Holidays
    24-31 December

JNTO Partners