Contact Us

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Contact Us - Online Inquiries

  • Online Enquiries

    Looking for brochures or information on travelling to Japan? We are happy to send you free information or answer your questions by email. Just fill out one of these forms. You can also download the Your Guide to Japan booklet  (PDF) or mini Time Out Japan Guide (2015 edition) here.

All items marked with an asterisk (*) need to be filled in.

Purpose of contact:

JNTO - Contact Us

  • Telephone Enquiries

    Please call our office on 020 7398 5670.

  • Visit Our Office

    You are welcome to visit our offices to collect maps and brochures and speak to our friendly staff about your Japan travel plans. We are open Monday to Friday, 9:30 am until 5:30 pm.

    Address: 5th Floor, 12 Nicholas Lane, London, EC4N 7BN.

    Location: Please click here for a map.

    * PLEASE NOTE - we are moving.

    From 14 December 2015, our new address will be

    1st Floor, 28 Leman Street, London, E1 8ER.

    JNTO London Office is closed on UK national & bank holidays and on the following Japanese national holidays:

    For Christmas 2015, we will be closed 25 December 2015 - 3 January 2016. 



    New Year Holidays 1 & 2 January
    12 January
    Good Friday            3 April
    Easter Monday 
    6 April
    Early May Bank Holiday
    4 May
    Children's Day            5 May 
    Spring Bank Holiday
    25 May   
    Ocean Day
    20 July
    Summer Bank Holiday
    31 August
    Respect for the Aged Day
    22 September
    Health Sports Day            12 October 
    Labor Thanksgiving Day
    23 November
    Emperor's Birthday 23 December
    Christmas Holidays 25-3 January

JNTO Partners