Practical Info-Telephones


    Public telephones accept 10 yen and 100 yen coins and/or telephone cards. A local call (within Tokyo's central 23 Wards and some other metropolitan cities) costs 10 yen per minute. If you put in two 10-yen coins and speak for less than one minute, one of the coins will be returned to you. No change is given for partial use of a 100 yen coin. Prepaid telephone cards cost 1,000 yen from vending machines, kiosks at train stations, and convenience stores. Charges for inter-city calls vary according to the distance. Domestic calls are cheaper at night and on Saturday, Sunday & national holidays.

    Area Code
    Telephone numbers in Japan consist of an area code and a phone number (Exchange Number + Subscriber's Number). For example: (03) 1234-5678.

     Fukuoka  092           
     Hiroshima  082
     Kobe  078
     Kyoto  075
     Nagoya  052
     Naha  098
     Osaka  06
     Sapporo  011
     Sendai 022
     Tokyo 03
     Yokohama 045



    Direct Calls

    A direct overseas call can be made from a public telephone displaying an International and Domestic Telephone sign. These phones are not widespread, but can be found at airports, hotels, and other key facilities. Direct dial calls can be made via a telephone company using the company's access number.

    Credit Card Calls
    A credit card call can be made from a telephone with an International and Domestic Telephone sign. Insert a 100 yen coin (returned when you finish the call) and input an access number. The telecom business is fiercely competitive and so rates and systems change often.

    SoftBank Telecom

     Access and Inquiry Numbers
       Direct Number
    Credit Cards
     Collect and Operator Assisted Inquiries
    KDDI  001-010  0055  0051/0057
     0061-010  0043  (0120)-030061
     0033-010 0034-112
  • Mobile Phone

    You can use your mobile phone in Japan in SoftBank Mobile or DOCOMO's 3G (3rd Generation) service area. All you have to do is bring your own SIM card and insert it to a rental phone or your own 3G handset. For more details, please check with your local mobile phone service provider.

    Rental phone service is also available upon arrival at most international airports in Japan. Alternatively, if your phone is unlocked, you can rent a SIM card with data to be able to access the internet throughout your stay in Japan. Japan Travel SIM allow you to purchase pre-paid SIM cards whilst in the UK, so you can be connected from the moment you land in Japan. Alternatively, the following companies provide various mobile and sim rental services from within Japan:

    Pocket Wi-Fi & Tablets

    To stay connected in Japan, you can hire an iPad SIM or pocket Wi-Fi. Pocket Wi-Fi is a small, portable gadget roughly the same size and weight as a mobile phone. These generally work very well in Japan, even in remote areas or at the top of mountains! You can order an iPad SIM or pocket Wi-Fi prior to your trip to Japan, and have it delivered to the airport or to your hotel. Alternatively, you can pick one up at the airport, where you'll find various Wi-Fi rental shops.

    To order in advance, or find out more information, here is a list of companies offering iPad SIMs and pocket Wi-Fi.


    Telephone numbers starting with 0120 are receiver-paid calls under NTT's Free Dial 0120 service. For Japan Telecom, the toll-free numbers begin with 0088, but calling areas are sometimes limited. Toll free numbers can not be called from outside Japan.

    Facsimile machines are available at most hotels. Ask the front desk or go to the hotel's business service centre. Some hotel phones and the new gray telephones have modular sockets for computer network access.
JNTO Partners