Contact Us

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Contact Us - Online Inquiries

  • Online Enquiries

    Looking for brochures or information on travelling to Japan? We are happy to send you free information or answer your questions by email. Just fill out one of these forms. You can also download the Your Guide to Japan booklet  (PDF) or mini Time Out Japan Guide (2016 edition) here.

All items marked with an asterisk (*) need to be filled in.

Purpose of contact:

JNTO - Contact Us

  • Telephone Enquiries

    Please call our office on 020 7398 5670.

  • Visit Our Office

    You are welcome to visit our offices to collect maps and brochures and speak to our friendly staff about your Japan travel plans. We are open Monday to Friday, 9:30 am until 5:30 pm.

    Address: Pennine House, 1st Floor, 28 Leman Street, London, E1 8ER.

    Location: Please click here for a map.

    * PLEASE NOTE - we moved offices on 14 December 2015. See above for our new location. 

    JNTO London Office is closed on all UK national and bank holidays and some Japanese national holidays as follows:



    Christmas Holiday

    2 January 2017
    Christmas Holiday

    3 January 2017
    Good Friday

    14 April 2017
    Easter Monday

    17 April 2017
    Early May Bank Holiday
              1 May 2017
    Constitution Memorial Day

    3 May 2017
    Spring Bank Holiday

    29 May 2017
    Marine Day

    17 July 2017
    Summer Bank Holiday

    28 August 2017
    Christmas Day

    25 December 2017
    Boxing Day

    26 December 2017
    Christmas Holiday

    27 December 2017
    Christmas Holiday

    28 December 2017
    Christmas Holiday           29 December 2017

JNTO Partners